Bukalapak Call Center, helps customers prevent fraud cases
Currently, online fraud cases are increasingly widespread, therefore, customers need to know the Bukalapak call center. The growing number of customers must, of course, increase the risk of crime by outsiders. From counterfeit goods to goods that do not arrive.
Therefore, customers should not hesitate to take advantage of the consumer call function that has been provided by Bukalapak. Consumers who cooperate with something like this can reduce the risk of cybercrime. So as a consumer, you also play an important role.
Who said that bukalapak’s call center is only used to complain about defective goods. You can send different types of complaints directly to the manager without having to think twice. The faster you move, the risk of unwanted things happening will be mitigated.
Sometimes customers can also find flaws in the application and also services that can be delivered directly to the manager. With a quick report like this, the manager will also fix the shortcomings faster. Don’t hesitate to use consumer calls as it can help you.
Bukalapak Call Center Number 2021 That You Must Know
Anyone can contact the call center from Bukalapak to report complaints related to products and stores. You just need to press the button 021 5081 3333 to be able to connect directly to Bukalapak customer service. The service is also very convenient and can be accessed at any time.
Management has emphasized many times that bukalapak call center service can be contacted 24 hours in seven working days. So don’t wait tomorrow to report suspicious actions from irresponsible reporters. You play an important role in being able to stop fraudulent practices.
For cost issues, don’t worry, Bukalapak has partnered with several telecommunications operators in Indonesia to maximize its services. So your call is charged neither from the center nor the network operator. Easy and cheap is not to be a responsible customer.
There are all kinds of customer complaints that can be reported directly with this feature. From fraud cases to service interruptions from the center, you can report directly and easily. This function is provided by the manager in order to facilitate service to consumers.
Although working hours are limited every morning to evening, this Bukalapak call center remains open forever. As a consumer, you don’t have to be afraid to call even though it’s midnight. The boss still accepts because your comfort is a top priority.
In the next discussion, we will discuss in more detail what reports you can send to customer service. In this way, consumers can use this feature responsibly without interfering with the interests of other consumers.
What can be reported on customer service
Bukalapak has provided a way for consumers to file various types of complaints including product defects to fraud from sellers. The following is what you can report directly to the manager when you come across a case.
Product defects are the most common complaints from customers. In general, product defects are indeed recommended to be reported to stall owners. However, if cases like this still often occur in the stable, consumers can report it to the center.
Fraud is the most important case that consumers must report to the central party so that it can be dealt with immediately. In fact, there are some cases of rogue sellers deliberately deceiving consumers in various modes. You don’t have to wait twice for you to directly contact the Bukalapak call center.
Payment defaults can occur from banks or managers. Since it is directly related to money from consumers, it must be reported immediately. This type of problem usually occurs due to an overloaded central system but can occur due to clearing from a bank.
Application errors can sometimes be experienced by customers and the first solution is obviously to contact the customer service. If this application interruption occurs to you , it is strongly recommended to contact the center directly through the specified number.
Don’t be afraid to get a call from Bukalapak
As one of the largest e-commerce managers in Indonesia, Bukalapak really cares deeply about the safety and comfort of its customers. In some cases, the center may contact the consumer directly when there is a difference in his account.
If you have a balance in Bukalapak and there is a troublesome consumption, Bukalapak will immediately confirm. This is because it is not uncommon for suspicious transactions to occur as there are third parties abusing their access to your account.
To avoid losses and consumer complaints, Bukalapak will contact directly. Do not hesitate to pick up the phone or receive WhatsApp messages directly from the center. If the central party calls directly, you will see Bukalapak’s name and not a foreign number.
Consumers sometimes doubt this because it is not the Bukalapak call center number that is used. This is true because the center has provided its own server to make calls to consumers. So if there is a Bukalalapak name, contact you immediately.
There are already many cases that can be prevented because the center makes early calls on the customer’s number. If you reject the call, you will make it difficult for the manager to solve the problem. Also, check your email as the center will also send you an email.
Isn’t the effort on the part of the manager very great to maintain the safety and comfort of customers. As a consumer, of course, you need to act together with mitigating measures taken by the manager. Acting cooperatively is also appreciated by the manager by giving certain bonuses.
Get Whatsapp Messages from Bukalapak Don’t Ignore
In addition to using a conventional telephone network, the manager also has an official Whatsapp account. The characteristic of the account is that it has a blue check mark indicating legality. Never ignore WhatsApp messages from the manager because there are so many features.
It’s not just about bonuses or discounts, but it’s not uncommon for managers to notify you of suspicious activity from your account. When this happens, it means that a third party is abusing the account. As the responsible manager, Bukalapak will contact in various ways.
From conventional phones, emails to whatsapp messages so you really don’t miss a critical event. Usually, if you have made a transaction in a store that has problems, the manager will contact. Especially if you have never used the Bukalapak call center function provided.
Managers are very concerned about the safety of their consumers so that even the slightest problem will be taken precautions immediately. Accounts that have a wallet balance open usually have the potential to receive a notification directly from the manager to perform confirmation activities.
It may seem very cumbersome and annoying but this is for the safety and comfort of consumers. It is better to get notifications early before something unpleasant happens to your account. There aren’t many ecommerce managers who care about customers like Bukalapak.
After knowing this information, you will naturally understand more about how the manager’s customer service works. Don’t let yourself be consumed by gossip who say getting a call from Bukalapak means you will be fined. Bukalapak’s call center service is always open if you have any unanswered questions.