How to shop easily and contact JD.ID call center
In this article we will discuss how to properly shop and JD.ID contact the call center. JD.ID itself is one of the markets that has a mission to make joy come true, so, of course, the main goal of this business is the happiness of consumers or customers.
The services provided are also very fast and practical, even if they already have their own logistics fleet, supported by a network of partners throughout Indonesia. In the midst of the Covid-19 pandemic, you can also transact as usual because JD.ID remain committed to providing the best and conditional services.
So there is no need to worry, because there are already end-to-end services, from warehouses, couriers, drop points to after-sales or after-sales. The company always takes various precautions so that the working environment, as well as the stock of goods, is clean.
This e-commerce has been in business since 2015 and continues to improve quality, because customer satisfaction is always paramount, even for any criticism, suggestion or complaint, JD.ID can be submitted through the call center. You can contact customer service via live chat, email to social media.
Contacting CS-JD.ID via the hotline
When you buy JD.ID, you get a lot of advantages over shopping directly because there are so many discounts that you can get. Tidak is only a discount, but a variety of attractive ads are also waiting for k amu. For example, payday ads for changing gadgets, beauty ads, free shipping all day and others.
Usually, people are lazy to shop online through e-commerce because they don’t explain in detail how to shop. Sometimes people are also lazy, as they are afraid to experience obstacles, such as delays in delivery, goods that do not reach their destination, and others.
In fact, such a thing happens very rarely, such as in an earlier discussion where the e-commerce sector already has its own logistics rmada and the entire partner network in Indonesia. Even if suddenly there are certain complaints or problems, you can also contact customer service or call centers JD.ID.
For two-way conversations by telephone, you can contact the service center at 1500 618, or you can also go through the number 021 8062 7007. To get the hotline service, you can contact him during working hours, Monday to Sunday from 06:00 to 22:00 WIB.
CS-JD. Contacting the ID via a live chat service
There are several ways to contact CS JD.ID, in addition to calling the above number, you can also use the livechat service. From Monday to Sunday, you can even contact the service for 24 hours, which means that customer service can really be contacted at any time.
Contacting the call center JD.ID chat services are also very simple, where you just need to open the main page of the JD.ID site and look for ways to help. The help option is next to or parallel to the sign-up, login or my subscription option, then you just need to click on the help option, then you will be automatically redirected to the Customer Service Center.
After entering the Customer Service Hub page, you can choose a few more options for quick service, such as wanting to request a payment confirmation, then you simply click on the payment confirmation option. Later you will receive information about or about the payment confirmation, as well as other options such as:
- Track the order
- After-sales app
- Cancel your subscription
There is also a search field where you can enter questions about services such as payments or orders. As for using the live chat feature, you can browse the Customer Service Hub page, at the bottom you will find the live chat option.
After finding the option to live chat, you simply click on the “Chat with us” button, and later you can directly contact the CS JD.ID service via chat. To use this auxiliary service, you must first log in, if you are a new user, you can register by filling out the form provided.
Get in touch via cs JD.ID WhatsApp, email and social media
In addition to using the live chat service, you can connect to the call center JD.ID through the WhatsApp application. The method is the same as contacting the live chat service, since the WhatsApp option is consistent with the chat option. This method is simpler, later you will be redirected directly to the WhatsApp application.
- Click on the home page of the JD.ID site
- Look for help later, you’ll be redirected to the Customer Service Hub page
- Kerige at
- Click on whatsApp option or start a conversation
When contacting CS or a call center JD.ID email address, you can send a complaint to the CS@jd.id. Do not forget to fill in the subject of the email, you can fill it in a short sentence, and the content of the email can be filled with the details of the complaint. To make it clearer, it is recommended to clarify complaints or criticisms and suggestions in a list format.
The last way you can connect with CS JD.ID , is to access their social media accounts, starting with Twitter, Instagram and Facebook accounts. On Twitter, you can make direct messages @csjd_id, then for Instagram you can @jdidcs DM and Facebook to Jdid.
If you want to contact the call center JD.ID through the above social media accounts, then you can access it only during working hours, namely from Monday to Friday from 08:00 to 21:00 WIB. On Saturday and Sunday it can be from 08:00 to 17:00 WIB.
How to shop JD.ID
In fact, shopping through this e-commerce is very easy, where you only need to register if you don’t have an account. You need to create an account as a member of the JD.ID, then you can log into the account and select the product you want to buy.
Do not forget to read the full description of the product with its conditions. Also, do not forget to specify the quantity of the product, then select the color or size option and click Buy Now. Enter the delivery address or full address of the goods kamu and select the payment method.
JD.ID shopping is very simple, so you don’t have to contact JD.ID call center , you just need to practice it. The most important thing is to check the delivery address of the goods and make sure that the address is correct, then choose a payment method.
JD.ID offers quite a variety of payment methods, namely online payment methods and COD, if they are available, click on the Pay button after that. When you choose an online payment method, you will be directed to select the available payment type and simply click the Pay button.
Later, information about the payment code will be displayed along with the payment deadline after check-out. Do not forget to continue with it until the order is ready for shipment. JD.ID there are also products from abroad that have two types of products, namely JD global regular and JD global fast delivery.
For regular global JDs, delivery takes 15 to 30 business days, while for global fast deliveries, CDs have a shorter estimated delivery time, which is the same as for delivery of local products. So you can choose for yourself which one will be more effective, and if you encounter problems, you can contact the call center JD.ID.